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Warranty Engineer

Charlotte, NC
$90,000 - $125,000

Responsibilities

  • The Warranty Engineer will identify, analyze, and reduce customer warranty claims, costs and incidents to eliminate warranty liability. 
  • Works directly with customers to gain quick resolution to all product complaints
  • Continuously monitor customer warranty activity through customer online warranty databases, direct dealer communications, customer assembly plant communication, and other sources •
  • Corroborate failure types and root causes through analysis of warranty return teardowns.
  • Manage Warranty Improvement Projects to address and resolve the most significant sources of warranty claims and warranty liability.
  • Relocation provided. $90K-$125K.

Requirements

  • The Warranty Engineer should have a BS degree (engineering major preferred.).
  • Minimum of 5 years working with manufacturing and design as a Quality Engineer with warranty experience.
  • Thorough knowledge of all aspects of factory machining and assembly operations.
  • Thorough knowledge of all aspects of factory inspection processes.
  • Experience/training with ISO/TS 16949 systems
  • Engineering-level understanding of statistics and reliability
  • Six Sigma Black Belt  / Lean Manufacturing preferred .
  • Must be legally eligible to work in the U.S. and have a stable work history. Sponsorship is not provided.





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